TechOn can help you make the right Software Choice for your Business

We can consult, advise and configure various "Key" software packages for your business. TechOn specialise in OpenSource software solutions, however, we are also partners with various Commercial Software vendors as well.

Software we can assist with:

• CRM (Customer Resource Management) Systems, including SugarCRM, vTiger
• DMS (Document Management Systems) Sytems, including Alfresco, DocMan, Knowledge Tree
• ERP (Enterprise Resource & Production) Systems, Including Compiere and OpenBravo ERP
• CMS (Content Management) Systems, including Joomla, Drupal, DotNetNuke and Wordpress

CRM System

A CRM system allows you to manage your Sales Contacts, Customers, Potential Customers, Leads and Campaigns. TechOn has worked with various Companies to choose, customise and incorporate a smart CRM solution into their business.

Today, CRM systems have become powerful, tools to help your Sales Staff manage current and potential customers.

CRM systems also typically provide reporting functionality for "C Level" Management, so they can keep an eye on the customer interaction with sales staff.

CRM systems also typically provide customer portals, document management and resource workflow control.

Some CRM systems we use are:

• SugarCRM
• Microsoft Conact Manager for Outlook
• vTiger

TechOn is currently working on a few Hosted CRM solutions that might suite your business. We are working on a hosted SugarCRM product, as well as a hosted vTiger CRM product. If you would like more information about hese products, we would love to hear from you. Contact Us

Document Management Systems

Document management is one of those areas that are often "omitted" within a business. Powerful document management allows your staff and customers to access the documents that are needed, quickly and efficiently. 

PowerFul Document Management Systems allow businesses to gain the maximum use of existing "intellictual property", because once a document is created, it can be found quickly. Examples of documents that might be stored in a DMS are

• Operation manuals
• Sales Collateral
• Customer Forms
• HR Documents

Sometimes staff find that they spend days creating a document, because they simply didn't know one aready existed. It's obvious that this is time wasting and very inefficient.

Some examples of DMS systems we work with are:-

• Knowledge Tree
• Alfresco
• DocMan
• Microsoft Sharepoint

TechOn is currently working on a hosted DMS solution. if you would like more information on this product, then Contact Us

Enterprise Resource & Production Software

This type of software is very powerful and aimed at Businesses who Manufacture.

ERP software allows your business to track manufacturing, customers and typically has accounting functionality built in.

Examples of ERP software we work with are:

• Compiere ERP
• OpenBravo ERP

Content Management Software

Content Management Software is typically used to generate your Corporate Website, or internal Intranet.

TechOn does extensive Website development work both for Internet Use as well as Intranet Usage. CMS systems are great for creating a powerful daabase driven Internet website for your business, or for creating a powerful Intranet Portal for staff within your business.

Examples of CMS systems we use:

• Microsoft Sharepoint
• Joomla
• Drupal
• DotNetNuke
• Wordpress

This website is a sample of a working CMS system.

Telecommunications, PBX, Web Conference Software

We have expertise with various PABX and Web Conferencing Software. We can consult and setup complex Telecommunication systems to suite your own business needs.

 Examples of Teleommunications software we work with are:

• Asterisk -Full Open Source Software based PABX
• Asterisk@Home - TrixBox - Full Open Source Software PABX and PABX Appliance Hardware
• WebHuddle - Online, FullFeatures Web onferencing System with Audio, White Board,and File shring.

If you have additional requirements above and beyond the above software, then feel free to call us to talk to one of our consultants about your own specific requirements.